Effective Date: April 1, 2026
At Love On Track, our goal is to give you useful, practical clarity about your home-buying timeline.If you are not fully confident in the result you receive, email us at [email protected]
and we will make a reasonable effort to help refine your result with you.If, after that, you still do not feel confident in the result, we may issue a refund if you are within 14 days of purchase.This policy applies to our digital home-planning tool and included bonus materials.How to request help or a refund
Email us at [email protected] with:
- the email address used for purchase
- a short description of what felt unclear or off
- any details that may help us refine the estimate with youImportant notes
Love On Track provides planning estimates, not guaranteed outcomes.
We reserve the right to deny abusive, duplicate, or fraudulent refund requests.
We may update this policy from time to time by posting a revised version on this page.If you have questions, contact [email protected]